We make interactions that change relationships and behaviors at an individual, family, community, organizational and institutional level.
Over the past five years, we’ve coached more than 30 teams to listen and act: co-creating everything from tools, platforms, roles, service models, human resourcing processes, procurement policies and metrics. Our goal isn’t innovation. Our goal is to reimagine power, agency, purpose and connection. Here are some of our favorite examples:
Individual, family and community interventions
Organizational and systemic interventions
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Data systems: Grounded Data
Data connecting policymakers & organizational leaders with realities of service users.
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Evidence-based policy: Digital Ethnography
Methods, tactics & roles to bring youth voices into the policymaking process.
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Team development: Ontario Learning Circle
An introduction to design & social science, in lectures, DIY exercises & 1:1 coaching.
Of course, not all of our interventions have worked. We’re honest about failure, and see it as essential and humbling learning. Read and watch some of our thoughts on what we’ve prototyped.
Reflections on change
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Get Juicy Lessons from the Field
Five re-emerging themes from five years of prototypes with individuals and communities.
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See Two Years of Building R&D Infrastructure
Reflections on two years of experiments to shift social service culture and practices.
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Read Choreographing New Practices for Social Change
A report on the conditions for change to stick within organizations and institutions.
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How we failed and learned in 2020
What separates break throughs from break-ups? We share 3 lessons in courage from failure.